Refunds & Cancellation Policy

Refunds & Cancellation Policy

Refunds and Cancellation Policy

Effective Date: 15 April 2024

1. Cancellations Before Shipping:

  • If you wish to cancel your order before it has been shipped, please contact us immediately at .
  • You will receive a full refund to the original payment method used for the transaction.
  • Refunds for cancellations will be processed promptly, typically within 3 business days.

2. Cancellations After Shipping:

  • Once your order has been shipped, cancellations cannot be accepted.
  • If you decide to cancel after shipping, please refuse delivery of the package.
  • The product must be returned to us in its original condition and packaging.
  • Once we receive the returned product, we will initiate a refund to the original payment method, excluding shipping charges.
  • Refunds for returned products will be processed within 4 business days after receipt of the returned item.

3. Product Return Conditions:

  • Products must be returned in their original condition, unused and with all original tags attached.
  • Returns must include all accessories, manuals, and documentation originally shipped with the product.
  • Damaged or incomplete returns may not qualify for a full refund.

4. Refund Exceptions:

  • We reserve the right to refuse a refund if the returned product does not meet our return policy criteria.
  • Refunds are not provided for products damaged after delivery or due to misuse.

5. How to Initiate a Return:

  • To initiate a return, please contact our customer service team at .
  • Provide your order number, reason for return, and details of the product.
  • Our team will guide you through the return process and provide shipping instructions.

6. Contact Us:

  • If you have any questions about our refunds and cancellation policy, please contact us at:
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